添加工单上传附件接口

gic-platform-udesk-api/src/main/java/com/gic/udesk/dto/uploadfile/UploadFileDTO.java

+package com.gic.udesk.dto.uploadfile;
+
+import java.io.Serializable;
+/**
+ * udesk工单上传附件
+ * @ClassName: UploadFileDTO

+ * @Description: 

+ * @author guojuxing

+ * @date 2019/12/26 9:52 AM

+ */
+public class UploadFileDTO implements Serializable{
+    private static final long serialVersionUID = -1110187452080769886L;
+    /**
+     * 执行结果码,1000表示成功
+     */
+    private Integer code;
+    /**
+     * 结果说明
+     */
+    private String message;
+
+    public Integer getCode() {
+        return code;
+    }
+
+    public void setCode(Integer code) {
+        this.code = code;
+    }
+
+    public String getMessage() {
+        return message;
+    }
+
+    public void setMessage(String message) {
+        this.message = message;
+    }
+}

gic-platform-udesk-api/src/main/java/com/gic/udesk/service/UdeskBaseApiService.java

 package com.gic.udesk.service;
 
+import java.io.File;
 import java.util.List;
 
 import com.gic.api.base.commons.ServiceResponse;
@@ -37,6 +38,14 @@ public interface UdeskBaseApiService {
      * @return  com.gic.api.base.commons.ServiceResponse<com.gic.udesk.dto.templates.UdeskResTemplatesDTO>

     
 */
     ServiceResponse<List<UdeskResCustomFieldDataDTO>> getCustomFieldFromUdeskTemplates(Integer type);
-
+    /**
+     * gic基础服务字段的级联数据
+     * @Title: getGicServiceSelect

+     * @Description:
+    
 * @author guojuxing 

+     * @return  com.gic.api.base.commons.ServiceResponse<java.util.List<com.gic.udesk.dto.customfield.UdeskCustomFieldOptionDTO>>

+    
 */
     ServiceResponse<List<UdeskCustomFieldOptionDTO>> getGicServiceSelect();
+
+    ServiceResponse<String> ticketUploadFile(File file, String fileName, Integer ticketId);
 }

gic-platform-udesk-service/src/main/java/com/gic/udesk/service/outer/impl/UdeskBaseApiServiceImpl.java

@@ -9,6 +9,7 @@ import com.gic.udesk.dto.customfield.UdeskResCustomFieldDataDTO;
 import com.gic.udesk.dto.templates.UdeskResTemplatesDTO;
 import com.gic.udesk.dto.templates.UdeskResTemplatesDataDTO;
 import com.gic.udesk.dto.templates.UdeskTemplatesCustomFieldDTO;
+import com.gic.udesk.dto.uploadfile.UploadFileDTO;
 import com.gic.udesk.entity.TabUdeskException;
 import com.gic.udesk.entity.TabUdeskTapdRel;
 import com.gic.udesk.service.UdeskBaseApiService;
@@ -24,6 +25,7 @@ import org.springframework.stereotype.Service;
 
 import javax.annotation.PostConstruct;
 import javax.annotation.Resource;
+import java.io.File;
 import java.util.ArrayList;
 import java.util.HashMap;
 import java.util.List;
@@ -47,6 +49,8 @@ public class UdeskBaseApiServiceImpl implements UdeskBaseApiService {
 
     private final static String CUSTOM_FIELD_URL = "/custom_fields";
 
+    private final static String UPLOAD_FILE = "/tickets/upload_file";
+
     @PostConstruct
     public void init() {
         logger.info("初始化udeskTapdRelMap启动。。。。。。。。。。。。。。。");
@@ -174,6 +178,19 @@ public class UdeskBaseApiServiceImpl implements UdeskBaseApiService {
         return ServiceResponse.failure(ErrorCode.SYSTEM_ERROR.getCode(), "无数据");
     }
 
+    @Override
+    public ServiceResponse<String> ticketUploadFile(File file, String fileName, Integer ticketId) {
+        logger.info("工单上传附件文件名:{}", file.getName());
+        logger.info("udesk工单上传附件");
+        String replyRespStr = UdeskHttpClientUtil.postUdeskJsonFromJsonForFile(UPLOAD_FILE, fileName, ticketId, file);
+        logger.info("desk工单上传附件返回为{}", replyRespStr);
+        UploadFileDTO result = JSON.parseObject(replyRespStr, UploadFileDTO.class);
+        if (result.getCode() == UdeskConstant.UDESK_SUCCESS_CODE) {
+            return ServiceResponse.success();
+        }
+        return ServiceResponse.failure(ErrorCode.SYSTEM_ERROR.getCode(), result.getMessage());
+    }
+
     private List<UdeskResCustomFieldDataDTO> queryUdeskCustomField(List<String> fieldNameList) {
         Map<String, Object> params = new HashMap<>(4);
         //枚举，取值范围：["ticket", "customer", "organization"]

gic-platform-udesk-service/src/main/java/com/gic/udesk/utils/UdeskHttpClientUtil.java

 package com.gic.udesk.utils;
 
 import org.apache.commons.lang3.StringUtils;
+import org.apache.http.HttpEntity;
 import org.apache.http.client.ClientProtocolException;
 import org.apache.http.client.methods.*;
 import org.apache.http.client.utils.URIBuilder;
@@ -12,6 +13,7 @@ import org.apache.http.conn.socket.PlainConnectionSocketFactory;
 import org.apache.http.conn.ssl.SSLConnectionSocketFactory;
 import org.apache.http.entity.ContentType;
 import org.apache.http.entity.StringEntity;
+import org.apache.http.entity.mime.MultipartEntityBuilder;
 import org.apache.http.impl.client.CloseableHttpClient;
 import org.apache.http.impl.client.HttpClients;
 import org.apache.http.impl.conn.PoolingHttpClientConnectionManager;
@@ -20,6 +22,7 @@ import org.apache.logging.log4j.LogManager;
 import org.apache.logging.log4j.Logger;
 
 import javax.net.ssl.SSLContext;
+import java.io.File;
 import java.io.IOException;
 import java.net.URISyntaxException;
 import java.security.NoSuchAlgorithmException;
@@ -97,6 +100,28 @@ public class UdeskHttpClientUtil {
     }
 
     /**
+     * udesk的post请求，Request Body 上传文件参数天聪
+     */
+    public static String postUdeskJsonFromJsonForFile(String url, String fileName, Integer ticketId, File file) {
+        long timeStamp = System.currentTimeMillis() / 1000;
+        url = UdeskConstant.UDESK_URI + url + "?email=" + UdeskConstant.EMAIL + "&timestamp=" + timeStamp + "&sign=" + UdeskUtils.getSign(timeStamp)
+        + "&ticket_id=" + ticketId + "&fileName=" + fileName;
+        logger.info(url);
+        CloseableHttpResponse response = null;
+        try {
+            HttpPost httpPost = new HttpPost(url);
+            response = getResponseForFile(file, httpPost);
+            return EntityUtils.toString(response.getEntity(), "utf-8");
+        } catch (Exception e) {
+            logger.info("POST请求{}失败，参数fileName:{}-ticketId:{}", url, fileName, ticketId, e);
+        } finally {
+            closeResponse(response);
+        }
+        return null;
+
+    }
+
+    /**
      * udesk的put请求，Request Body
      */
     public static String putUdeskJsonFromJson(String url, String json) {
@@ -255,4 +280,24 @@ public class UdeskHttpClientUtil {
         response = httpClient.execute(httpPost);
         return response;
     }
+
+    /**
+     * 上传文件填充
+     * @param file
+     * @param httpPost
+     * @return
+     * @throws IOException
+     * @throws ClientProtocolException
+     */
+    private static CloseableHttpResponse getResponseForFile(File file, HttpPost httpPost)
+            throws IOException, ClientProtocolException {
+        CloseableHttpResponse response;
+        MultipartEntityBuilder multipartEntityBuilder = MultipartEntityBuilder.create();
+        multipartEntityBuilder.addBinaryBody("file", file);
+        multipartEntityBuilder.addTextBody("comment", "this is comment");
+        HttpEntity httpEntity = multipartEntityBuilder.build();
+        httpPost.setEntity(httpEntity);
+        response = httpClient.execute(httpPost);
+        return response;
+    }
 }

gic-platform-udesk-web/src/main/java/com/gic/udesk/web/controller/GicTicketController.java

 package com.gic.udesk.web.controller;
 
+import com.gic.enterprise.error.ErrorCode;
 import com.gic.udesk.constant.CalculateResultTypeEnum;
 import com.gic.udesk.constant.CustomFieldContentTypeEnum;
 import com.gic.udesk.constant.CustomerPermissionEnum;
+import org.apache.commons.lang3.StringUtils;
 import org.apache.logging.log4j.LogManager;
 import org.apache.logging.log4j.Logger;
 import org.springframework.beans.factory.annotation.Autowired;
@@ -14,6 +16,12 @@ import com.gic.enterprise.ano.IgnoreLogin;
 import com.gic.enterprise.utils.ResultControllerUtils;
 import com.gic.udesk.constant.AgentPermissionEnum;
 import com.gic.udesk.service.UdeskBaseApiService;
+import org.springframework.web.multipart.MultipartFile;
+import org.springframework.web.multipart.MultipartHttpServletRequest;
+
+import javax.servlet.http.HttpServletRequest;
+import java.io.File;
+import java.util.List;
 
 @RestController
 public class GicTicketController {
@@ -39,6 +47,23 @@ public class GicTicketController {
         return ResultControllerUtils.commonResult(udeskBaseApiService.getCustomFieldFromUdeskTemplates(type));
     }
 
+    @RequestMapping("/ticket-upload-file")
+    @IgnoreLogin
+    public RestResponse getCustomFieldFromUdeskTemplates(HttpServletRequest request) {
+        String ticketId = request.getParameter("ticketId");
+        if (!StringUtils.isNumeric(ticketId)) {
+            return RestResponse.failure(ErrorCode.PARAMETER_ERROR.getCode(), "工单ID错误，数值非法");
+        }
+        MultipartHttpServletRequest multipartRequest = (MultipartHttpServletRequest) request;
+        //上传一个文件处理方式，如果是多个，用getFiles
+        MultipartFile file = multipartRequest.getFile("file");
+        if (file.isEmpty()) {
+            return RestResponse.failure(ErrorCode.PARAMETER_ERROR.getCode(), "文件为空");
+        }
+        return ResultControllerUtils.commonResult(
+                udeskBaseApiService.ticketUploadFile((File) file, file.getOriginalFilename(), Integer.parseInt(ticketId)));
+    }
+
     /**
      * udesk自定义字段 客服权限
      * @return