udesk模板查询

gic-platform-udesk-api/src/main/java/com/gic/udesk/dto/templates/UdeskResTemplatesDTO.java

+package com.gic.udesk.dto.templates;
+
+import java.io.Serializable;
+import java.util.List;
+
+/**
+ * 所有工单模板列表信息
+ * @ClassName: UdeskResTemplatesDTO

+ * @Description: 
  
+ * @author guojuxing
  
+ * @date 2019/12/24 5:54 PM
 
+ */
+public class UdeskResTemplatesDTO implements Serializable{
+    private static final long serialVersionUID = -4541627488626734665L;
+
+    /**
+     * 执行结果码，1000代表成功
+     */
+    private Integer code;
+    /**
+     * 执行结果说明
+     */
+    private String message;
+
+    /**
+     * 数据数量
+     */
+    private Integer count;
+
+    /**
+     * 工单模板列表详情
+     */
+    private List<UdeskResTemplatesDataDTO> templates;
+
+    public Integer getCode() {
+        return code;
+    }
+
+    public void setCode(Integer code) {
+        this.code = code;
+    }
+
+    public String getMessage() {
+        return message;
+    }
+
+    public void setMessage(String message) {
+        this.message = message;
+    }
+
+    public Integer getCount() {
+        return count;
+    }
+
+    public void setCount(Integer count) {
+        this.count = count;
+    }
+
+    public List<UdeskResTemplatesDataDTO> getTemplates() {
+        return templates;
+    }
+
+    public void setTemplates(List<UdeskResTemplatesDataDTO> templates) {
+        this.templates = templates;
+    }
+}

gic-platform-udesk-api/src/main/java/com/gic/udesk/dto/templates/UdeskResTemplatesDataDTO.java

+package com.gic.udesk.dto.templates;
+
+import java.io.Serializable;
+import java.util.List;
+
+/**
+ * 所有工单模板列表数据信息
+ * @ClassName: UdeskResTemplatesDataDTO

+ * @Description: 
  
+ * @author guojuxing
  
+ * @date 2019/12/24 5:56 PM
 
+ */
+public class UdeskResTemplatesDataDTO implements Serializable{
+    private static final long serialVersionUID = 9123464445959278485L;
+
+    /**
+     * 模板ｉｄ
+     */
+    private Integer id;
+
+    /**
+     * 模板名称
+     */
+    private String name;
+    /**
+     * 模板描述
+     */
+    private String description;
+
+    /**
+     * 模板下的自定义字段
+     */
+    private List<UdeskTemplatesCustomFieldDTO> custom_fields;
+
+    public Integer getId() {
+        return id;
+    }
+
+    public void setId(Integer id) {
+        this.id = id;
+    }
+
+    public String getName() {
+        return name;
+    }
+
+    public void setName(String name) {
+        this.name = name;
+    }
+
+    public String getDescription() {
+        return description;
+    }
+
+    public void setDescription(String description) {
+        this.description = description;
+    }
+
+    public List<UdeskTemplatesCustomFieldDTO> getCustom_fields() {
+        return custom_fields;
+    }
+
+    public void setCustom_fields(List<UdeskTemplatesCustomFieldDTO> custom_fields) {
+        this.custom_fields = custom_fields;
+    }
+}

gic-platform-udesk-api/src/main/java/com/gic/udesk/dto/templates/UdeskTemplatesCustomFieldDTO.java

+package com.gic.udesk.dto.templates;
+
+import java.io.Serializable;
+/**
+ * 工单模板中的自定义字段
+ * @ClassName: UdeskTemplatesCustomFieldDTO

+ * @Description: 

+ * @author guojuxing

+ * @date 2019/12/24 5:58 PM

+ */
+public class UdeskTemplatesCustomFieldDTO implements Serializable{
+    private static final long serialVersionUID = -7814797970459011762L;
+    /**
+     * 模板下某一字段的id
+     */
+    private String field_id;
+    /**
+     * 模板下某一字段的名称
+     */
+    private String field_name;
+    /**
+     * 模板下某一字段的标题
+     */
+    private String field_title;
+
+    /**
+     * 模板下某一字段的类型
+     */
+    private String field_type;
+
+    /**
+     * 模板下某一字段的描述
+     */
+    private String field_comment;
+
+    public String getField_id() {
+        return field_id;
+    }
+
+    public void setField_id(String field_id) {
+        this.field_id = field_id;
+    }
+
+    public String getField_name() {
+        return field_name;
+    }
+
+    public void setField_name(String field_name) {
+        this.field_name = field_name;
+    }
+
+    public String getField_title() {
+        return field_title;
+    }
+
+    public void setField_title(String field_title) {
+        this.field_title = field_title;
+    }
+
+    public String getField_type() {
+        return field_type;
+    }
+
+    public void setField_type(String field_type) {
+        this.field_type = field_type;
+    }
+
+    public String getField_comment() {
+        return field_comment;
+    }
+
+    public void setField_comment(String field_comment) {
+        this.field_comment = field_comment;
+    }
+}

gic-platform-udesk-api/src/main/java/com/gic/udesk/service/UdeskBaseApiService.java

 package com.gic.udesk.service;
 
 import com.gic.api.base.commons.ServiceResponse;
+import com.gic.udesk.dto.templates.UdeskResTemplatesDTO;
 
 public interface UdeskBaseApiService {
 
@@ -22,4 +23,7 @@ public interface UdeskBaseApiService {
      * @return  com.gic.api.base.commons.ServiceResponse<java.lang.Void>

     
 */
     ServiceResponse<Void> saveTapdException(String exceptionRecord);
+
+
+    ServiceResponse<UdeskResTemplatesDTO> getUdeskTemplates();
 }

gic-platform-udesk-service/src/main/java/com/gic/udesk/service/outer/impl/UdeskBaseApiServiceImpl.java

@@ -2,12 +2,14 @@ package com.gic.udesk.service.outer.impl;
 
 import com.alibaba.fastjson.JSON;
 import com.gic.api.base.commons.ServiceResponse;
+import com.gic.udesk.dto.templates.UdeskResTemplatesDTO;
 import com.gic.udesk.entity.TabUdeskException;
 import com.gic.udesk.entity.TabUdeskTapdRel;
 import com.gic.udesk.service.UdeskBaseApiService;
 import com.gic.udesk.service.UdeskExceptionService;
 import com.gic.udesk.service.UdeskTapdRelService;
 import com.gic.udesk.utils.UdeskConstant;
+import com.gic.udesk.utils.UdeskHttpClientUtil;
 import org.apache.commons.collections.CollectionUtils;
 import org.apache.logging.log4j.LogManager;
 import org.apache.logging.log4j.Logger;
@@ -30,6 +32,10 @@ public class UdeskBaseApiServiceImpl implements UdeskBaseApiService {
 
     @Resource(name = "udeskTapdRelMap")
     private Map<String, String> udeskTapdRelMap;
+    /**
+     * 取工单模板列表
+     */
+    private final static String UDESK_TEMPLATE = "/tickets/ticket_templates";
 
     @PostConstruct
     public void init() {
@@ -90,4 +96,14 @@ public class UdeskBaseApiServiceImpl implements UdeskBaseApiService {
         udeskExceptionService.save(exception);
         return ServiceResponse.success();
     }
+
+    @Override
+    public ServiceResponse<UdeskResTemplatesDTO> getUdeskTemplates() {
+        logger.info("回复udesk工单bug链接");
+        String replyRespStr = UdeskHttpClientUtil.postUdeskJsonFromJson(UDESK_TEMPLATE, null);
+        logger.info("回复udesk工单bug链接返回为{}", replyRespStr);
+        UdeskResTemplatesDTO result = JSON.parseObject(replyRespStr, UdeskResTemplatesDTO.class);
+        return ServiceResponse.success(result);
+    }
+
 }

gic-platform-udesk-service/src/main/resources/dubbo-gic-platform-udesk-service.xml

@@ -17,5 +17,6 @@
     <dubbo:service interface="com.gic.udesk.service.UdeskMessageApiService" ref="udeskMessageApiService" retries="0"/>
     <dubbo:service interface="com.gic.udesk.service.TapdConfigApiService" ref="tapdConfigApiService" retries="0"/>
     <dubbo:service interface="com.gic.udesk.service.TapdMessageApiService" ref="tapdMessageApiService" retries="0"/>
+    <dubbo:service interface="com.gic.udesk.service.UdeskBaseApiService" ref="udeskBaseApiService" retries="0"/>
 
 </beans>

gic-platform-udesk-web/src/main/java/com/gic/udesk/web/controller/TapdConfigController.java

 package com.gic.udesk.web.controller;
 
+import com.gic.udesk.service.UdeskBaseApiService;
 import org.apache.logging.log4j.LogManager;
 import org.apache.logging.log4j.Logger;
 import org.springframework.beans.factory.annotation.Autowired;
@@ -18,6 +19,8 @@ public class TapdConfigController {
 
     @Autowired
     private TapdConfigApiService tapdConfigApiService;
+    @Autowired
+    private UdeskBaseApiService udeskBaseApiService;
 
     @RequestMapping(value = "/set-custom-field-rel")
     @IgnoreLogin
@@ -25,4 +28,10 @@ public class TapdConfigController {
         return ResultControllerUtils.commonResult(tapdConfigApiService.setTapdCustomFieldRelUdesk(workspaceId));
     }
 
+    @RequestMapping(value = "/list-template")
+    @IgnoreLogin
+    public RestResponse listTemplate() {
+        return ResultControllerUtils.commonResult(udeskBaseApiService.getUdeskTemplates());
+    }
+
 }

gic-platform-udesk-web/src/main/resources/dubbo-gic-platform-udesk-web.xml

@@ -17,5 +17,6 @@
     <dubbo:reference interface="com.gic.udesk.service.UdeskMessageApiService" id="udeskMessageApiService" timeout="6000"/>
     <dubbo:reference interface="com.gic.udesk.service.TapdMessageApiService" id="tapdMessageApiService" timeout="6000"/>
     <dubbo:reference interface="com.gic.udesk.service.TapdConfigApiService" id="tapdConfigApiService" timeout="6000"/>
+    <dubbo:reference interface="com.gic.udesk.service.UdeskBaseApiService" id="udeskBaseApiService" timeout="6000"/>
 
 </beans>
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